HIH Hotel Booking Engine

We Work With You To ATTRACT MORE BUSINESS Using Innovative Marketing Tactics and Advanced Knowledge of Search Engines Like Google.

• Hotel Booking Engine Customized to Match Look and Feel of Hotel Website
• Allows Your Hotel to be Bookable on TripAdvisor alongside OTAs
• Simple and Easy to Use Extranet
• Create Packages Including Rooms That Automatically Deduct from Inventory When Purchased
• Sell Additional Services and Products After Customer Selects the Room
• Load Secret Promotion Rates Available to Select Customers

HIH is not just a booking engine company. We work with each of our clients to develop the best online sales and marketing strategy for their property, and we actually help you attract more business. So if you are just interested in adding a simple booking engine to your hotel website, we are probably not the best choice for you. If you want to learn how to use the internet to boost sales through an effective sales and marketing strategy, then you have come to the right place. Of course there are many hotel booking engines out there, but very few provide the level of customization and online marketing opportunities as HIH does. While most low cost booking engine providers use a standard format that looks the same with all hotels, our booking engine is personalized to match the look and feel of your hotel website. You probably spent a lot of money and time on your hotel website, so when the customer clicks the Book Now button, it’s not a good idea to send them to a boring white screen. This is the most important step in converting an online visitor into a paying guest, so they shouldn’t feel that you are sending them to a third party website to complete their reservation. The rooms should have full descriptions with attractive photos. This is your chance to show the customer what they are getting for the money they are spending. We see too many hotels with nice hotel websites, but with boring booking engines which have plain text and rates without any photos or descriptions.

One of the most attractive features of our booking engine is the ability to create special landing pages with different rates than those available to the public. In the example of Hard Rock Hotel & Casino in Punta Cana, we used this special landing page for a major concert event during Memorial Day Weekend. The booking engine was only accessible through a special link provided through e-mail marketing and social media, and the event organizers could keep track of how many bookings were made by each promoter since each one had their own individual tracking code. We also created a special landing page for the local market which had access to different rates for this particular event. When Palace Resorts invited Shakira to perform at Moon Palace Golf & Spa Resort, they wanted an attractive and powerful booking engine to encourage people to book online. Many of our clients use this feature to provide different rates to different geographic markets. It is also a clever way to capture more direct business without being tied down by unfair rate parity rules.

Our extranet is extremely easy and simple to use. You can quickly modify rates and inventory, as well as restrictions such as close to arrival, close to departure or minimum length of stay. There is also a simple Bulk Update option in case you want to make changes over a longer period of time. You can also easily create and modify promotion codes, and you have full control over creating and modifying the additional services and products that you sell through the booking engine once the customer has chosen their room. Our extranet is fully compatible with EZYield.com, Channel Direct, RateTiger and Channel Plus channel management systems.

“We have worked with a lot of different extranets and the HIH extranet is ridiculously easy even compared to the major OTAs” - Shaari Isaac, Reservations manager at Calabash Cove, St. Lucia.

One of the key strengths of the HIH hotel booking engine is the automated supplement sales tool. Hotels can easily create and adjust supplements directly in the extranet and they are presented to the customer in a way that follows the look and feel of the hotel. Our clients have seen tremendous success growing ancillary revenues through the online sales of supplements. You can even restrict supplements to certain rates and landing pages. In the case of the Memorial Day Fusion Festival at Hard Rock Hotel & Casino in Punta Cana, customers had the option of purchasing their tickets to the concert event together with their room reservation. Other customers booking the Hard Rock were not presented with this option. In the example to the right, Calabash Cove, which is a high end resort in St. Lucia they have successfully sold additional products and services in the hotel, but also products and services offered by third parties where the hotel earns a commission on every sale. From dinner on the beach to helicopter transfers from the airport, Calabash Cove offers a wide variety of services to their customers who book online.

Hotels can also easily control photos and room descriptions that appear in the booking engine, as well as create promotion or discount codes that can be used at check out which offer a percentage discount, a fixed amount discount, or even added values. These tools offer tremendous flexibility. You can easily set up promotion codes that only work when used for particular room types or on stays within certain date ranges or minimum lengths of stay.

Please e-mail bookingengine@hotelinternethelp.com for answers to your questions or for more information about how to get started.